Welcome to AssetTraceBack (“we,” “us,” or “our”), a trading name of Money Back Ltd., a Swiss company (No. 205713257) authorized and regulated under Swiss law, operating worldwide. In Switzerland, our company operates under a legal exclusion and is not required to be authorized by the UK’s Financial Conduct Authority (FCA). In Australia, we operate as MoneyBack (Aust) Ltd, registered with the Australian Securities and Investments Commission (ASIC) (ARBN 586 312 143), registered as a credit representative (No. 562665), and a member of the Australian Financial Complaints Authority (AFCA) (No. 401829).
By accessing or using our website and services, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions (“Terms”). If you do not agree, you must immediately stop using our website or services.
Definitions and Scope
“User” refers to any individual, business, or legal entity accessing our website or engaging with our services. “Services” include claims management, asset recovery, and related advisory services offered globally. “Website” refers to our online platform, including www.assettraceback.com, and all content, features, and functionality. “Agreement” is the legally binding contract formed upon acceptance of these Terms. “Personal Data” includes information identifying or relating to an individual, processed in accordance with applicable data protection laws (e.g., Swiss DPA, Australian Privacy Principles, or relevant local laws).
Eligibility and User Obligations
Users must be at least 18 years old and comply with local regulations in their jurisdiction regarding claims management services. Users must provide accurate, complete, and up-to-date information; failure to do so may result in delays or service restrictions. All use of our services must comply with applicable laws and regulations. Prohibited activities include misrepresentation of identity, unlawful use of our services, or interference with our systems. Cooperation, timely documentation, and provision of evidence are essential for the effective handling of claims. Users acknowledge that outcomes cannot be guaranteed and may depend on third-party cooperation and case-specific circumstances. Users consent to electronic communications and are responsible for keeping their contact information current.
Services Provided
AssetTraceBack provides professional claims management and asset recovery services globally, including:
Fees and Payment
Fees are disclosed transparently before service commencement, including success fees or administrative costs. Payment terms, schedules, and methods are outlined in client agreements. Refunds, if applicable, follow local consumer protection regulations and terms detailed in agreements. For regulated services in applicable jurisdictions, fees may only be payable upon successful recovery or as otherwise agreed. Fee disputes should be raised promptly and handled according to these Terms.
Intellectual Property
All content on the website, including text, graphics, logos, images, and software, is owned or licensed by AssetTraceBack. Users may not reproduce, distribute, modify, or use content without written consent. Unauthorized use may result in legal action. Content may be updated or removed at our discretion.
User-Generated Content
By submitting reviews, feedback, or other content, users grant AssetTraceBack a worldwide, non-exclusive, royalty-free license to use, modify, display, and distribute such content. Users warrant that submissions do not infringe third-party rights or violate any laws. We may remove content that breaches these policies or is unlawful.
Limitations of Liability
AssetTraceBack is not liable for indirect, incidental, or consequential damages, including loss of profits, revenue, or data. Liability for direct damages is limited to fees paid for the relevant service. Exceptions apply for death, personal injury, or fraudulent misrepresentation. Users retain statutory consumer rights under applicable laws.
Privacy and Data Protection
We process personal data in compliance with Swiss and international laws, including the Swiss DPA and Australian Privacy Principles. Data is collected only as necessary, stored securely, and protected from unauthorized access. Users may access, correct, or request deletion of their personal data as permitted by applicable laws. Our full data protection practices are detailed in the Privacy Policy.
Dispute Resolution
These Terms are governed by Swiss law, except where local regulations apply. Disputes should first be addressed through mediation or relevant local mechanisms, such as AFCA in Australia. If unresolved, disputes are subject to the jurisdiction of courts in Switzerland or applicable local courts. Nothing limits users’ statutory rights in their jurisdiction.
Amendments
We may update these Terms at any time. Updates take effect upon posting to the website. Significant changes will be communicated via email or website notice. Continued use of the website or services indicates acceptance of updated Terms.
Termination
We may suspend or terminate access if a user violates these Terms. Users remain liable for obligations, including fees for services provided before termination. Termination does not affect statutory rights under applicable laws.
Contact Information
Money Back Ltd., trading as AssetTraceBack
Email: support@assettraceback.com
Registered in Switzerland: No. 205713257
Australia Operations:
MoneyBack (Aust) Ltd, ARBN 586 312 143
Credit Representative No. 562665
AFCA Membership No. 401829
By accessing or using our website and services, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions (“Terms”). If you do not agree, you must immediately stop using our website or services.
Definitions and Scope
“User” refers to any individual, business, or legal entity accessing our website or engaging with our services. “Services” include claims management, asset recovery, and related advisory services offered globally. “Website” refers to our online platform, including www.assettraceback.com, and all content, features, and functionality. “Agreement” is the legally binding contract formed upon acceptance of these Terms. “Personal Data” includes information identifying or relating to an individual, processed in accordance with applicable data protection laws (e.g., Swiss DPA, Australian Privacy Principles, or relevant local laws).
Eligibility and User Obligations
Users must be at least 18 years old and comply with local regulations in their jurisdiction regarding claims management services. Users must provide accurate, complete, and up-to-date information; failure to do so may result in delays or service restrictions. All use of our services must comply with applicable laws and regulations. Prohibited activities include misrepresentation of identity, unlawful use of our services, or interference with our systems. Cooperation, timely documentation, and provision of evidence are essential for the effective handling of claims. Users acknowledge that outcomes cannot be guaranteed and may depend on third-party cooperation and case-specific circumstances. Users consent to electronic communications and are responsible for keeping their contact information current.
Services Provided
AssetTraceBack provides professional claims management and asset recovery services globally, including:
- Assessing claim validity
- Advising on strategies and remedies
- Liaising with responsible parties on clients’ behalf
- Preparing and submitting claims documentation
Fees and Payment
Fees are disclosed transparently before service commencement, including success fees or administrative costs. Payment terms, schedules, and methods are outlined in client agreements. Refunds, if applicable, follow local consumer protection regulations and terms detailed in agreements. For regulated services in applicable jurisdictions, fees may only be payable upon successful recovery or as otherwise agreed. Fee disputes should be raised promptly and handled according to these Terms.
Intellectual Property
All content on the website, including text, graphics, logos, images, and software, is owned or licensed by AssetTraceBack. Users may not reproduce, distribute, modify, or use content without written consent. Unauthorized use may result in legal action. Content may be updated or removed at our discretion.
User-Generated Content
By submitting reviews, feedback, or other content, users grant AssetTraceBack a worldwide, non-exclusive, royalty-free license to use, modify, display, and distribute such content. Users warrant that submissions do not infringe third-party rights or violate any laws. We may remove content that breaches these policies or is unlawful.
Limitations of Liability
AssetTraceBack is not liable for indirect, incidental, or consequential damages, including loss of profits, revenue, or data. Liability for direct damages is limited to fees paid for the relevant service. Exceptions apply for death, personal injury, or fraudulent misrepresentation. Users retain statutory consumer rights under applicable laws.
Privacy and Data Protection
We process personal data in compliance with Swiss and international laws, including the Swiss DPA and Australian Privacy Principles. Data is collected only as necessary, stored securely, and protected from unauthorized access. Users may access, correct, or request deletion of their personal data as permitted by applicable laws. Our full data protection practices are detailed in the Privacy Policy.
Dispute Resolution
These Terms are governed by Swiss law, except where local regulations apply. Disputes should first be addressed through mediation or relevant local mechanisms, such as AFCA in Australia. If unresolved, disputes are subject to the jurisdiction of courts in Switzerland or applicable local courts. Nothing limits users’ statutory rights in their jurisdiction.
Amendments
We may update these Terms at any time. Updates take effect upon posting to the website. Significant changes will be communicated via email or website notice. Continued use of the website or services indicates acceptance of updated Terms.
Termination
We may suspend or terminate access if a user violates these Terms. Users remain liable for obligations, including fees for services provided before termination. Termination does not affect statutory rights under applicable laws.
Contact Information
Money Back Ltd., trading as AssetTraceBack
Email: support@assettraceback.com
Registered in Switzerland: No. 205713257
Australia Operations:
MoneyBack (Aust) Ltd, ARBN 586 312 143
Credit Representative No. 562665
AFCA Membership No. 401829